Legal Document — 39999bdt

39999bdt Terms and Conditions

Please read these terms and conditions carefully before using our platform. By registering or logging in to the site, you are considered to have accepted all of these terms.

Section 01

General Introduction

39999bdt (hereinafter referred to as the "Platform" or "we") is an online gaming service provider offering cricket betting, slot games, live casino, fishing games, and various interactive entertainment services. These terms and conditions ("Terms") apply to the use of the 39999bdt website and all associated services.

By accessing this website or creating an account, you confirm that you have read, understood, and agree to be fully bound by these Terms. If you do not agree with any part of these Terms, please refrain from using this platform.

These terms may change from time to time. The latest version will always be available on this page. Continued use of the platform will be considered acceptance of the updated terms.

Our privacy policy is an integral part of these terms. You can find full details about how your personal information is collected and used on the Privacy Policy page.

Section 02

Eligibility and Age Requirement

2.1 Minimum Age

To use the services of 39999bdt, you must be 21 years of age or older. This is strictly enforced. Only those aged 21 or above are permitted to open an account and play on this platform.

Opening an account or playing by anyone under age (under 21) is strictly prohibited. If this condition is violated, the account will be closed immediately and all accumulated funds will be forfeited.

2.2 Geographic Eligibility

This platform provides services to users in Bangladesh. You confirm that using online gaming services is legally permitted in your area of residence. Use from countries or regions where such services are prohibited is not allowed.

2.3 Single Account Policy

Each person may open only one account. Operating multiple accounts from the same person, family, household, device, IP address, or payment method is strictly prohibited.

Section 03

Account Registration and Management

3.1 Registration Process

When opening an account on the 39999bdt platform, you must provide accurate, complete, and up-to-date information. Opening an account with false information is a direct violation of these terms and may result in the account being closed.

3.2 Identity Verification (KYC)

We may request the necessary documents to verify your identity at any time. This may include:

  • A copy of your National ID (NID) or passport
  • Proof of current address (utility bill or bank statement)
  • Proof of ownership of your payment method (bKash, Nagad, or bank account details)

If verification is not completed within the specified time, the account may be temporarily suspended.

3.3 Password and Security

You are fully responsible for maintaining the security of your account. Do not share your login credentials (username and password) with anyone. You will be held responsible for any activity that occurs on your account. If you suspect any unauthorized access to your account, contact us immediately.

3.4 Closing Your Account

You may request to close your account at any time by contacting us. Any outstanding balance must be withdrawn before the account is closed.

Section 04

Bonuses and Promotions

4.1 Welcome Bonus

After opening a new account at 39999bdt, a 120% bonus is available on the first deposit, up to a maximum of ৳10,000. For example, depositing ৳1,000 will give you a ৳1,200 bonus and your total balance will be ৳2,200. To receive the maximum bonus of ৳10,000, you must deposit ৳8,333 or more.

4.2 Wagering Requirements

All bonuses must meet a 25x wagering requirement before withdrawal. This means you must place bets totalling 25 times the bonus amount before it can be withdrawn.

4.3 General Bonus Rules

  • The welcome bonus can be claimed only once per person, family, or household.
  • Bonuses may have a specific time limit; the terms stated with each offer apply.
  • Bonus funds cannot be withdrawn as cash — they are for gameplay use only.
  • If bonus abuse is suspected, we reserve the right to cancel the bonus.
  • The VIP program's weekly cashback and other promotional offers are subject to their own terms.

4.4 VIP Cashback Program

The 39999bdt VIP program has four tiers: Bronze, Silver, Gold, and Platinum. As you move to a higher tier, the weekly cashback rate increases. Cashback is credited directly to your account, but applicable conditions must be met before withdrawal.

Section 05

Deposits and Withdrawals

5.1 Deposit Methods and Limits

At 39999bdt, we accept the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount for all methods is ৳300.

5.2 Withdrawal Rules

The minimum withdrawal amount is ৳1,000. Withdrawals are generally processed within 15 minutes to 2 hours. However, this time may increase if KYC verification is required.

  • KYC verification must be completed on the account before a withdrawal can be made.
  • Withdrawals can only be made to the same payment method used for the deposit.
  • Withdrawal requests may be delayed if bonus wagering requirements have not been met.
  • We may request additional documents to review any withdrawal request.

5.3 Currency

All transactions on this platform are conducted in Bangladeshi Taka (BDT / ৳).

We follow anti-money laundering (AML) policies. In the case of suspicious transactions, we reserve the right to conduct an investigation and, if necessary, notify the relevant authorities.
Section 06

Prohibited Activities

The following activities are strictly prohibited on the 39999bdt platform. Involvement in these activities may result in the immediate closure of the account and forfeiture of all funds:

  • Operating multiple accounts or using another person's account.
  • Using fraudulent methods to obtain bonuses ("bonus abuse").
  • Using software, bots, scripts, or other automated methods to play games.
  • Exploiting technical errors or vulnerabilities in the platform.
  • Colluding with other players to fraudulently influence game outcomes ("collusion").
  • Using the platform for money laundering or other financial crimes.
  • Creating an account using a false identity or another person's identity.
  • Attempting to hack or gain unauthorized access to the platform's systems or network.
  • Unauthorized commercial use of the platform's content or brand.
If any of the above activities are suspected, we reserve the right to suspend or close the account without prior notice and will notify law enforcement if necessary.
Section 07

Responsible Gaming

39999bdt views gaming as a form of entertainment. We genuinely care about the wellbeing and peace of mind of our users. To promote responsible gaming, we offer the following options:

  • The ability to set personal deposit limits.
  • The option to temporarily suspend your account for a set period.
  • The option to permanently exclude yourself from the platform (self-exclusion).

For more information on gaming addiction or related concerns, visit our Responsible Gaming page or contact us via 24/7 live chat.

Gaming is for entertainment only. If you feel that you or someone you know has a gaming problem, please seek professional help immediately.
Section 08

Intellectual Property

All content on this platform — logos, trademarks, software, game interfaces, graphics, text content, designs, and code — is the intellectual property of 39999bdt or associated third parties.

You are granted a limited, non-exclusive, non-transferable license to use this platform for personal and non-commercial purposes. The following activities are expressly prohibited:

  • Copying, reproducing, distributing, or commercially using any content from the platform.
  • Using our trademarks or brand name without authorization.
  • Attempting to decompile, reverse engineer, or modify the game software.
Section 09

Limitation of Liability

9.1 Nature of Service

The 39999bdt platform provides services on an "as is" basis. Service may be temporarily disrupted due to technical issues, server maintenance, or other reasons. We do not guarantee uninterrupted 24/7 service.

9.2 Game Outcomes

All game outcomes are determined fairly and randomly (through Random Number Generator or RNG technology). Gaming is inherently chance-based and financial loss is possible. Only wager money you can afford to lose.

9.3 Third-Party Services

Game providers (including Pragmatic Play, Spribe, JILI, PG Soft, and others) are third-party software suppliers. 39999bdt is not directly responsible for issues with their services, but we will assist in resolving any problems.

9.4 Maximum Liability

In any circumstance, the maximum liability of 39999bdt will be limited to the actual deposit amount in your account. We are not liable for indirect or consequential losses.

Section 10

Changes to Terms

39999bdt reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, we will attempt to notify users by email.

Continued use of the platform after any changes will be considered automatic acceptance of the updated terms. The latest terms will always be available on this page and the "Last Updated" date will be shown at the top.

We recommend that you check this page regularly to stay informed about the latest terms.
Section 11

Dispute Resolution

11.1 Complaint Process

For any complaint or dispute, please first contact our customer service team via 24/7 live chat or email. We will try to resolve your complaint as quickly as possible.

11.2 Formal Disputes

If a matter cannot be resolved through customer service, a formal dispute resolution process may be initiated. During dispute resolution, we will review all relevant information and logs and attempt to reach an impartial decision.

11.3 Disputes Regarding Game Results

If a dispute arises over a game result, our server logs will be considered as final evidence. If an incorrect result occurs due to a software error, we reserve the right to apply the correct result.

Section 12

Contact

If you have any questions about these terms and conditions or would like to get in touch with us, please use the following channels:

Our support team is ready to answer any of your questions in Bengali. For more general information, visit our FAQ page or About Us page.

Play Responsibly

For players aged 21 and above only. Gaming is for entertainment — be aware of addiction.